Sleepwear is worn close to the skin, so we can't take back pieces that have been worn or washed.
Exchanges: if the size or colour isn't right, you can exchange within 7 days of delivery. The piece must be unworn, unwashed and in its original packaging with its tags on. Message us on WhatsApp with your order number and what you'd like instead. The delivery for an exchange is on you.
Something wrong with your order? If a piece arrives damaged or faulty, or isn't what you ordered, tell us on WhatsApp within 48 hours with a photo. We'll replace it or refund you, and we cover the delivery.
Refunds go back the way you paid: in cash through the courier, or by Whish.
